Providence Pointe HealthCare
Frequently Asked Questions
Can my loved one’s doctor take care of them at Providence Pointe Healthcare?
Yes. Doctors are encouraged to follow their patients here. We ask that physicians become credentialed by Providence Pointe Healthcare to streamline your loved one’s care experience. We have round-the-clock nurse practitioners who will work closely with physicians to ensure continuity of care.
How will my loved one get to doctor appointments from Providence Pointe Healthcare?
Family and/or friends are encouraged to provide transportation to appointments. If they are unable to do so or do not have a vehicle that can accommodate your loved one’s specific needs (i.e. wheelchair), we can arrange for the Paducah Area Transit System (PATS) to provide transportation.
Do you have private rooms?
Yes, each resident has a large private suite with a bathroom. Our spa room is used for bathing services.
What sorts of dining services are offered?
Your loved one will enjoy three balanced gourmet meals plus snacks daily, all planned by our registered dietician, executive chef, and culinary team. If a visitor would like to dine with your loved one, a ticket may be purchased from our receptionist. Visitors may also bring in meals and snacks for their family member. Please check with the dietician for any restrictions.
When can family and friends visit?
Family members and friends are welcome to visit any time. The main entrance is open from 8am to 5pm. Our nursing staff will enter a secure access code to open our Midtown door for visitors who arrive after hours.
Can a pet visit?
Providence Pointe Healthcare is pet-friendly. We ask ghat health records be presented prior to the furry friend’s visit. Please ask Social Services for more information.
Can my family member leave for an outing/visit?
Your family member may leave for day visits if you have physician approval; however, they are not permitted to stay away overnight.
What social programs are available?
Our Social Events programs are designed to help your loved one stay active, engaged, and in good spirits. Activities include music therapy, art therapy, reading, storytelling, pet therapy, memory activities, church services, and more. A calendar listing daily activities will be posted in their room and staff will proactively encourage their participation.
What wellness programs are available?
If your loved one requires rehabilitation therapy, our highly qualified physical, occupational, and speech therapy teams will help him or her achieve rehab goals. Our experienced staff can also provide restorative nursing and cognitive therapy to maintain current levels of function, strength, and mobility.
Is there a beauty shop/barber shop?
Yes! A full-service salon is available by appointment. a member of the care team will be happy to help your loved one schedule a time.